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Replies not received

Check SMS permission and whether replies arrived as RCS chat.

What you see

Replies appear in the phone’s Messages app but not in SMSKit.

Why it happens

RECEIVE_SMS may be denied. Or the reply arrived as RCS chat; other apps cannot read RCS messages.

What SMSKit needs and why

RECEIVE_SMS lets the gateway receive SMS replies. It does not grant access to RCS chats.

Permissions reference

How to fix it

  1. Open SMSKit App info > Permissions and grant SMS access. Follow restricted-settings help if Android blocks it.
  2. On the gateway phone, open Google Messages > profile > Messages settings > RCS chats and turn RCS chats off. In Samsung Messages, search its settings for Chat settings and turn chat features off. Labels vary.
  3. Turning RCS off removes RCS chat features on this phone. Replies must arrive as carrier SMS and carrier charges can apply. You can restore RCS from the same setting, but SMSKit will still not receive RCS chats.
  4. Send a new SMS reply to test the route. Existing RCS messages do not become SMS.

If it still does not work

Contact us with the exact message, phone model and Android version.

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