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App was denied access

Allow restricted settings before granting SMS access to a downloaded app.

What you see

App was denied access or Restricted setting when you try to allow SMS.

Why it happens

Android 15 and newer restrict SMS permissions for apps installed from a browser, messaging app or file manager. This is separate from Play Protect; turning scanning off does not change it.

What SMSKit needs and why

SEND_SMS and RECEIVE_SMS support the gateway. READ_SMS supports the optional archive. Without the relevant grant, that function cannot use phone SMS.

Permissions reference

How to fix it

  1. In SMSKit, try to allow SMS once so Android registers the block.
  2. Open Android Settings > Apps > SMSKit > App info. You can search Settings for SMSKit.
  3. Open the ⋮ menu, tap Allow restricted settings if present, and confirm with your PIN or fingerprint.
  4. Open Permissions > SMS > Allow, then return to SMSKit.
  5. If Allow restricted settings is missing, try the SMS permission in SMSKit once more, then reopen App info. If it is still missing, contact support.

If it still does not work

Contact us with the exact message, phone model and Android version.

Related problems

All gateway help