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Permissions turned off again

Keep permissions on a gateway phone Android considers unused.

What you see

The gateway worked for weeks, then stopped, and its permissions are off again.

Why it happens

Android 11 and newer can remove permissions from apps that nobody opens.

What SMSKit needs and why

The gateway needs SMS, Phone and notification access to remain granted. Optional archiving also needs Read SMS and Contacts.

Permissions reference

How to fix it

  1. Search Settings for SMSKit and open App info.
  2. Turn Pause app activity if unused off. On some phones this is called Remove permissions if app is unused.
  3. Open Permissions and grant the missing permissions again. Return to SMSKit and start its service.

If it still does not work

Contact us with the exact message, phone model and Android version.

Related problems

All gateway help